Privacy Policy

Effective date: January 1, 2025

This Privacy Policy describes how NeurApto (NeurApto), accessible at neurapto.top, collects, uses, and shares information in connection with smart AI household gadgets and related services.

1. Information We Collect

We collect information you provide directly, such as name, email address, postal address, telephone number, and device settings when you register, place orders, or contact us.

We also collect technical and usage information automatically when you interact with our website or devices, including IP address, browser type, device identifiers, operating system, and activity logs.

2. Use of Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and enhance our website, remember preferences, analyze trends, and deliver personalized content. You can manage or disable cookies through your browser settings, but some features may not function properly.

3. How We Use Information

We use collected information to provide, maintain, and improve our services, personalize your experience, communicate with you, process requests and troubleshoot issues, and ensure security.

4. GDPR Compliance

NeurApto is committed to complying with the General Data Protection Regulation (GDPR) when processing personal data of individuals in the European Economic Area. Our legal bases include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in improving products and services.

You have the right to access, correct, update, or request deletion of your personal data. You may also object to processing, request data portability, or withdraw consent at any time. To exercise these rights, please use our contact form or reach out via the contact details below.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Third-Party Service Providers

We may share personal data with trusted service providers assisting in website operations, analytics, and customer support. These providers are bound by contractual obligations to protect your data and use it only for specified purposes.

8. International Data Transfers

Personal data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards for such transfers in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on neurapto.top with the updated effective date.

10. Contact Us

If you have questions or concerns about this policy, please contact us:

NeurApto
Museum Tinguely
Paul Sacher-Anlage 2
4002 Basel
Switzerland
Phone: +41766276986
Business ID: CHE-475.523.523

For inquiries, use our contact form.