Your Questions Answered

Simply follow the quick-start guide included with each device. Most products connect via Wi-Fi and can be configured using the NeurApto mobile app. Detailed tutorials and troubleshooting tips are available on our support page.

Yes, our gadgets work with major platforms such as Google Home, Amazon Alexa, and Apple HomeKit. Integration steps are provided in the user manual to ensure smooth interoperability.

Routine maintenance is minimal. Keep firmware up to date via the app to ensure optimal performance. Wipe external surfaces with a soft cloth and avoid exposure to extreme conditions.

Absolutely. All NeurApto products can be managed from anywhere using the mobile app, enabling you to adjust settings, monitor status, and receive notifications in real time.

We employ industry-standard encryption and privacy protocols to protect your data. Personal information is stored securely, and you have full control over sharing preferences within the app.

Yes. NeurApto devices connect seamlessly to both iOS and Android via the dedicated app, allowing you to control lighting, climate, security and more from a single interface.

Each gadget features a plug-and-play design. Simply place or mount the device, connect to your home Wi-Fi network via the NeurApto app, and follow the on-screen setup prompts to get started within minutes.

Leveraging onboard AI, NeurApto devices learn your usage patterns and environmental preferences over time. They adjust settings automatically—from lighting levels to temperature—so your home responds intuitively to your habits.

Absolutely. Firmware and feature updates are delivered securely through the NeurApto app. You’ll receive notifications when new enhancements are available to keep your gadgets running at peak performance.

NeurApto provides multilingual email support and phone assistance at +41766276986 during local business hours, plus an extensive online help center on neurapto.top.